Call Us: 1 (405) 633 - 0079
Email:
hr@remoteflexiblejobs.com
Your Company Address
PO Box 2809 Oklahoma City, Oklahoma 73162
Remote Flexible Jobs (remoteflexiblejobs.com) is a profitable, fully remote company that empowers 150,000+ freelancers around the world to run successful businesses. With a suite of proposal, contract, invoicing, time and task tracking, accounting, and collaboration products, we help the world's best creative, independent workers stay independent and focus on the work they love.
Our business has grown rapidly, and we're looking for our first full time customer success hire to keep our users happy and successful with the product. You will be on the front lines actually working with customers via chat and email support, but also helping to build and manage the process, content, and team as we continue to grow.
This role is perfect for you if you've worked in customer success / support before in a remote team, and are looking to take your career to the next level
Why this role?
What's the day to day like?
Like any fast growing company, no two days are the same, but you can find yourself:
Who is a good fit?
You'd be a great fit for this role if you are
Salary: $16.50 - $21.00 per hour
Apply and register today at https://remoteflexiblejobs.com/join-now and select the Remote Customer Service Job Network.
Please reference user code RFJROXANNAG.
Please contact our office staff at 1*405*633*0079 if you have further questions.
Excellent at written communication: you're a clear yet concise communicator in all forms of written communication (emails, chats, documentation), and bring the right mix of authoritative yet friendly and helpful
Very process-driven: do you hate doing the same things twice? Do you like to share your learnings and time saving tricks with others to make them more effective? The ideal candidate will own the entire support process to ensure users save the time getting the answers they need, and that our team can scale along with those users.
Have worked remotely before: we're a fully remote company (although we get together often!), and we've found the best candidates have worked in, learned from, and thrived in a remote environment before.